THE FIRM
Elevating Luxury, Redefining Service:
Your Every Desire, Our Exclusive Expertise.
ABOUT
THE FIRM is a prestigious and highly sought-after luxury concierge service designed for individuals who demand the epitome of exclusivity, personalized service, and seamless convenience. Recognizing that time is the ultimate luxury, THE FIRM aims to elevate the lifestyle of its discerning members by taking care of every detail, no matter how extravagant or intricate.
Membership Benefits
Our subscription-based luxury concierge service offers several benefits that cater to the discerning needs and preferences of individuals seeking an elevated lifestyle. Here are some key advantages:
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Exclusivity and Personalization
Members gain access to exclusive services and experiences tailored to their unique tastes and preferences.
Time Savings and Convenience
We take care of time-consuming tasks to free up valuable time for members to focus on their priorities and enjoy more leisure.
Access to Exclusive Events and Venues
Subscribers enjoy privileged access to high-profile events, private parties, and exclusive venues.
Luxury Travel Experiences
As a member, you can expect assistance with itinerary planning, luxury accommodations, and access to unique destinations and activities.
Preferred Rates and Upgrades
Members may receive preferred rates and exclusive upgrades at luxury hotels, restaurants, and other service providers.
24/7 Availability and Global Assistance
Your subscription includes round-the-clock availability, providing members with peace of mind that they can receive assistance whenever needed, regardless of time zones or locations.
Curation of Lifestyle Services
Beyond traditional concierge services, our subscription encompasses a broader range of lifestyle management, including wellness programs, personal styling, and access to luxury goods or services not readily available to the public.
Dedicated Concierge Team
Members will have a dedicated team or concierge professional assigned to them, fostering a strong relationship and ensuring a deep understanding of their preferences over time.
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In essence, our subscription-based luxury concierge service goes beyond basic assistance, offering an immersive and personalized experience that enhances the overall quality of life for our members.
How it works
Our membership-based concierge service with a pay-per-use model combines the benefits of a subscription structure with the flexibility of paying for specific services as needed. Here's how it typically works:
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1. Membership Structure:
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Subscription Tiers: Memberships are offered in different tiers, each with its own set of benefits. Higher tiers often provide more exclusive services, increased priority, and additional perks.
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Annual or Monthly Fees: Members pay a recurring fee for their membership, which grants them access to the basic services and perks associated with their chosen tier.
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3. Pay-Per-Use:
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Additional Services: Beyond the basic membership benefits, members can request specific services on a pay-per-use basis. This can include daily errands, event planning, or arranging a personalized travel experience.
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Transparent Pricing: We provide a transparent pricing structure for each additional service. Members only pay for the specific services they choose to use with no mark up.
4. Clear Communication:
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Service Catalog: The concierge service provides a clear catalog of available pay-per-use services, detailing the associated costs.
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Communication Channels: Members can communicate their requests through designated channels, ensuring efficient and prompt service delivery.
5. Billing and Invoicing:
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Billing Cycles: Pay-per-use charges are billed together with your regular membership fee once a month.
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Transparent Invoicing: Members receive clear and transparent invoices detailing the services utilized and associated costs.
Our Partners
Member Discounts at Local Resturants
We've partnered up with some of Kingston's best restaurants to give you member pricing. Just show them your supplied member card.
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Resturants in the works:
- Bar Maya + Le Jardin
- Tango
- Olivea
- The Keg
- Chez Piggy
- Heist
- Blu Martini
- Diane's Fish Bar
- Atomica
- Woodenheads
- Black Dog Tavern
- Lonestar
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Memberships
You must be a member to have access to any of our services
Gold Members
Limit to 1 service / week
Monday - Friday
8am - 5pm
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- Perks with partners
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Cost: $200 / week
A-List Members
Black Card Members
Limit to 5 services / week
Monday - Friday
8am - 5pm
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- Perks with partners
- 1 car rental / week
- 1 in-town chauffeur / week
Cost: $500 / week
Allows access to unlimited services
24/7
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- Perks with partners
- 1 car rental / week
- 1 in-town chauffeur / week
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Included weekly services:
- Exterior car wash
- Fuel fill up (fuel included)
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Cost: $600 / week
Pay-Per-Use
Our fees are $120/hour (billed at 15 minute intervals)
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This includes:
- Our time
- Fuel
- Phone and data usage
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