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THE FIRM

Elevating Luxury, Redefining Service:

Your Every Desire, Our Exclusive Expertise.

ABOUT

THE FIRM is a prestigious and highly sought-after luxury concierge service designed for individuals who demand the epitome of exclusivity, personalized service, and seamless convenience. Recognizing that time is the ultimate luxury, THE FIRM aims to elevate the lifestyle of its discerning members by taking care of every detail, no matter how extravagant or intricate.

Membership Benefits

Our subscription-based luxury concierge service offers several benefits that cater to the discerning needs and preferences of individuals seeking an elevated lifestyle. Here are some key advantages:

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Exclusivity and Personalization

Members gain access to exclusive services and experiences tailored to their unique tastes and preferences.

 

Time Savings and Convenience

We take care of time-consuming tasks to free up valuable time for members to focus on their priorities and enjoy more leisure.

 

Access to Exclusive Events and Venues

Subscribers enjoy privileged access to high-profile events, private parties, and exclusive venues.

 

Luxury Travel Experiences

As a member, you can expect assistance with itinerary planning, luxury accommodations, and access to unique destinations and activities.

 

Preferred Rates and Upgrades

Members may receive preferred rates and exclusive upgrades at luxury hotels, restaurants, and other service providers.

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24/7 Availability and Global Assistance

Your subscription includes round-the-clock availability, providing members with peace of mind that they can receive assistance whenever needed, regardless of time zones or locations.

 

Curation of Lifestyle Services

Beyond traditional concierge services, our subscription encompasses a broader range of lifestyle management, including wellness programs, personal styling, and access to luxury goods or services not readily available to the public.

 

Dedicated Concierge Team

Members will have a dedicated team or concierge professional assigned to them, fostering a strong relationship and ensuring a deep understanding of their preferences over time.

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In essence, our subscription-based luxury concierge service goes beyond basic assistance, offering an immersive and personalized experience that enhances the overall quality of life for our members.

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How it works

Our membership-based concierge service with a pay-per-use model combines the benefits of a subscription structure with the flexibility of paying for specific services as needed. Here's how it typically works:

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1. Membership Structure:

  • Subscription Tiers: Memberships are offered in different tiers, each with its own set of benefits. Higher tiers often provide more exclusive services, increased priority, and additional perks.

  • Annual or Monthly Fees: Members pay a recurring fee for their membership, which grants them access to the basic services and perks associated with their chosen tier.

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3. Pay-Per-Use:

  • Additional Services: Beyond the basic membership benefits, members can request specific services on a pay-per-use basis. This can include daily errands, event planning, or arranging a personalized travel experience.

  • Transparent Pricing: We provide a transparent pricing structure for each additional service. Members only pay for the specific services they choose to use with no mark up.

4. Clear Communication:

  • Service Catalog: The concierge service provides a clear catalog of available pay-per-use services, detailing the associated costs.

  • Communication Channels: Members can communicate their requests through designated channels, ensuring efficient and prompt service delivery.

5. Billing and Invoicing:

  • Billing Cycles: Pay-per-use charges are billed together with your regular membership fee once a month.

  • Transparent Invoicing: Members receive clear and transparent invoices detailing the services utilized and associated costs.

Our Partners

Member Discounts at Local Resturants

We've partnered up with some of Kingston's best restaurants to give you member pricing. Just show them your supplied member card.

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Resturants in the works:

- Bar Maya + Le Jardin

- Tango

- Olivea

- The Keg

- Chez Piggy

- Heist

- Blu Martini

- Diane's Fish Bar

- Atomica

- Woodenheads

- Black Dog Tavern

- Lonestar

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Memberships

You must be a member to have access to any of our services

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Gold Members

Limit to 1 service / week

Monday - Friday

8am - 5pm

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- Perks with partners

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Cost: $200 / week

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A-List Members

Black Card Members

Limit to 5 services / week

Monday - Friday

8am - 5pm

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- Perks with partners

- 1 car rental / week

- 1 in-town chauffeur / week

 

Cost: $500 / week

Allows access to unlimited services

24/7

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- Perks with partners

- 1 car rental / week

- 1 in-town chauffeur / week

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Included weekly services:

- Exterior car wash

- Fuel fill up (fuel included)

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Cost: $600 / week

Pay-Per-Use

Our fees are $120/hour (billed at 15 minute intervals)

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This includes:

- Our time

- Fuel

- Phone and data usage

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